Ok…thanks for letting me know.
Please download Malwarebytes’ Anti-Malware to your desktop.
[*]Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
[*]At the end, be sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select Perform quick scan
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
The log can also be found here:
C:\Documents and Settings<User name>\Application Data\Malwarebytes\Malwarebytes’ Anti-Malware\Logs\mbam-log-date (time).txt
ESET Online Scanner
I’d like us to scan your machine with ESET Online Scan
Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don’t go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.
As a Vista/Win7 user you will need to right click your browser icon and select “Run as Administrator” in order to run this scan.
[]Do not use this instance of your browser for anything besides doing this scan
[]When the scan is complete and the results saved, close that instance of your browser
[*]Open a new one the usual way and post the results in this topic.
[]Right-click and Run as Administartor on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
[*]Click the
http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetOnline.png
button.
[*]For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
[*]Click on
http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstall.png
to download the ESET Smart Installer. Save it to your desktop.
[]Double click on the
http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstallDesktopIcon.png
icon on your desktop.
[*]Check
http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetAcceptTerms.png
[*]Click the Start button.
[]Accept any security warnings from your browser.
[]Check
http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetScanArchives.png
[*]Make sure that the option “Remove found threats” is Unchecked
[*]Push the Start button.
[]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
[]When the scan completes, push
http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetListThreats.png
[*]Push
http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetExport.png
, and save the file to your desktop using a unique name, such as
ESETScan. Include the contents of this report in your next reply.
[*]Push the Back button.
[*]Push Finish
In your next reply please post the Malwarebytes and ESET online scanner logs.