Constant warning from Avast - What is it and how do I fix it?

katie.hughes828 · 2015-08-12T20:41:42.000Z

This warning pops up several times a day. Yesterday during a virus scan it popped up 6 times. I’m guessing this is bad. What is it? How do I fix it? Please and Thank you in advance!

http://s2.postimg.org/evumtj5p5/Avast_file_warning_screenshot.png

Pondus · 2015-08-12T20:48:37.000Z

What is it?

There is lots of info on the popup, did you read it?

Filereputation detection may heppen with new little known files / few users … if you trust the file, select ignore

Seems like a adobe update

You can upload and test suspicious file (s) here www.virustotal.com / www.metascan-online.com

katie.hughes828 · 2015-08-12T21:14:36.000Z

Yes, I did read it. The reason it concerned me is that I didn’t try to download anything. I have all updates set to notify me rather than auto update and I don’t have Adobe AIR - which is the program that seems to be trying to download itself on my computer. I’ve even had this pop up when my internet was turned off.

Pondus · 2015-08-12T21:22:33.000Z

First submission 2015-08-11 07:10:12 UTC ( 1 day, 14 hours ago )
https://www.virustotal.com/en/file/fe519a3ec17858bee9f42c3bb17983832f3efb6438f18097781210d0e12c00ad/analysis/1439414569/

[b]Authenticode signature block and FileVersionInfo properties[/b] CopyrightCopyright 2007-2015, Adobe Systems Inc. Publisher Adobe Systems Incorporated Product Adobe AIR Original name Adobe AIR Installer.exe Internal name Adobe AIR Installer.exe File version 18.0.0.199 Description Adobe AIR Installer Signature verification Signed file, verified signature Signing date 9:14 AM 7/28/2015 Signers [+] Adobe Systems Incorporated [+] Symantec Class 3 Extended Validation Code Signing CA [+] VeriSign Counter signers [+] Symantec Time Stamping Services Signer - G4 [+] Symantec Time Stamping Services CA - G2 [+] Thawte Timestamping CA

conclusion, file is a legit Adobe installer and safe

Pondus · 2015-08-12T21:31:09.000Z

I don't have Adobe AIR

sure ? http://www.adobe.com/no/products/air/faq.html

Adobe AIR is a cross-operating-system runtime that lets developers combine HTML, JavaScript, Adobe Flash® and Flex technologies, and ActionScript® to deploy rich Internet applications (RIAs) on a broad range of devices including desktop computers, netbooks, tablets, smartphones, and TVs. AIR allows developers to use familiar tools such as Adobe Dreamweaver®, Flash Builder®, Flash Catalyst®, Flash Professional, or any text editor to build their applications and easily deliver a single application installer that works across operating systems.

katie.hughes828 · 2015-08-12T21:35:12.000Z

Huh. Ok. I had searched my computer for the file but got no hits. Then I googled where the file might be located and manually hunted it down. Odd that the search showed nothing.
Oh well. Thank you for taking the time to help me. Sorry it seems that it ended up being a dumb question.

Pondus · 2015-08-12T21:43:00.000Z

Only the questions not asked are dumb, this is how we learn

Milos · 2015-08-13T07:54:21.000Z

Hello,
when the pop-up raises again, can you look into C:\Windows\temp_avast_\ and there should be some file named unp<some_number>.tmp or ws<some_number>.dat (it depends on avast! version). Upload it to ftp://ftp.avast.com/incoming/ and post here the uploaded filename, please.

Milos

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