I stopped using Norton and a couple of other “brand name” AVs with additional tools.
I left because they kept notifying me of alleged security or privacy leaks.
Then I started in Security myself and found these were all false positives- had top check them but it was getting to the point that I was checking out these silly notifications. I do use a VPN. just not yours, a better one, yet you keep trying to sell me a VPN client. Same for Email, black-web and the like.
I thought going back to my favorite would eliminate this crap and waste of my time. But, no, it’s getting worse.
I need you to please provide me with the ability to turn all this crap off, ALL of it or I’m going to have to ask for a refund.
Pretty cool gimmick making your user perform circular navigation trying to get to you. Above all, ignore your users and foist support on their shoulders. I too am an IT professional and find this as abhorrent treatment of your customers.