Core Shields Off unitl next restart not working

General Topics
1

Hello,

Before I download / install new updates for Flight Simulator software products I turn off Core Shields (File and Behavior) unitl next computer restart.

After the computer restart if I bring up Avast I get a message saying these Shields are still Off and I have to select option to turn them back on.
In my case I had used the PC for several hours before I used Avast again and found out the Shields were still Off (PC un-protected?).

For the past years all previous versions of Avast have not had this problem.

2

Why did you turn off the protection to update your program???

3

Before I download / install new updates for Flight Simulator software products I turn off Core Shields (File and Behavior) unitl next computer restart.
Otherwise false positives and updates go into the virus vault.

Have you tested my reported problem ?

4

Follow up info:
I took a screenshot of a Flight Sim Software forum post which shows the typical caution (to prevent any False Positives) during updates.

5

That’a also the same terminology used by hackers if they want to slip some malware onto your computer.
I’ll question the possibility of an interference by my AV if there is a problem but certainly don’t turn it off just because someone makes such a comment.
Your computer, your choice. Certainly not mine.

6

Thanks for your additional information.

Is it possible to verify if my original Avast problem report is accurate?

I think that the problem I reported is a bug in Avast.

Edit:
I an rather new to this forum.
Am I reporting the problem in the correct forum area?

7

Testing your reported problem right now on my system:

https://screencast-o-matic.com/screenshots/u/Lh/1530572676698-18306.png

I’ll now be restarting the system to see the results and post a screenshot after
the system has been restarted.

8

@ vbmartell,
Thanks for reporting this problem. As you can see, I can confirm your report,

https://screencast-o-matic.com/screenshots/u/Lh/1530573407354-31979.png

After restarting the System, those shields that I and you turned off, are still off.

https://screencast-o-matic.com/screenshots/u/Lh/1530573820271-57796.png

I used the following option to activate the shields:

https://screencast-o-matic.com/screenshots/u/Lh/1530573895189-68046.png

Needless to say, that action should not have been required.

9

This is a policy (for several years not just now) of Flight One Software developer (the forum post I previously quoted in a screenshot) and other developers of software for Flight Simulation.
Their software will trigger False Positives during product download and installation … which have been reported to Virus checking programs (developers like Avast) but no solution … like quit flagging our software a threat.

So I follow their instructions/cautions and the software gets downloaded and installed without a problem.

10
11

Will it get fixed in the next update?

12

If you’re running this version:

https://screencast-o-matic.com/screenshots/u/Lh/1532265039716-75614.png

and are still having the problem, follow this:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn’t fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
If you’re running an older version, update from here:
https://forum.avast.com/index.php?topic=219889.0

13

Was curious as I don’t turn shields off for pretty much any reason so didn’t notice an issue.
Lots of notification though as well as Security Center notification
I can also confirm this behavior in latest AIS beta 2343.

Edit

14

Seems This is now fixed in latest beta 2344 :slight_smile: