Laptop came with AVG, which i uninstalled via control panel > remove programs. Windows Firewall is turned off as is Defender. Using MBAM PRO and have added the relevant exclusions to both MBAM and Avast. Used to use AuperAntiSpyware but removed in the same way as above and i removed the .dll files that were left behind.
Windows is up to date as is all software and drivers. As for Virus/Malware i have done a full system scan with both Avast and MBAM and nothing has come up.