Could Avast Internet Security 7 be blocking a website?

When were you last able to access and interact on this website?

Never. I just got my machine yesterday, went through the tutorial and wanted to ask some questions and/or find some answers so I registered on the forum.

Yes, I have cleaned out cookies, several times, cache, etc.

Probably a silly question but did you download Avast before you registered on the forum?

I’ve had Avast for a couple of years or more.

The strange part is that you where able to join:

http://my.jetscreenshot.com/2701/m_20120916-alpq-31kb.jpg

which meant you actually reached the site once.
It’s also obvious that I have no problems getting to their site.

I never did have any problem getting to the site or logging in, being able to select a specific forum. But I can’t read a post, and I can’t post.

Let’s confuse this issue further … ::slight_smile:

I typed that error code from the Chrome page into Google and just started going down the line and opening up each item and reading. I found something about checking to see if another person still had this problem when using Chrome incognito. So then I Googled how to use Chrome incognito. I did this and I was able to click open and read the posts. So that would seem to say that it’s an add-on causing the problem, right? Only I have very few add-ons. The very last one I installed was XMarks.

I also have XMarks on Firefox. But I do not have it on IE and I can’t reach this site on IE either.

Maybe there is another forum that’s similar to the one you can’t access. Whenever I want to find a specific forum/discussion board I
always ask jeeves…aj.com and so far I’ve been able to find what I was looking for.

I used to use the Chrome web browser but didn’t like it all that well so I uninstalled it.

Strange that you don’t have a problem posting on this forum and are unable to post on the other one.

Yes, this whole matter is very, VERY strange. I think I have stumbled on a possible cause.

LastPass. That is another thing that both of my computers have in common. I would never have thought it. I posted in their forum and see I have an answer from them this morning. I checked out both IE and Firefox in the private browsing mode wherein LastPass is not active and was able to open posts in the forum in both browsers.

I haven’t checked out their email yet but will post back after I do. I love LastPass and wouldn’t be without it, but it is really frustrating to think that I spent 2 days chasing around after this problem and it was my password manager all the time. Why on earth would that cause a problem like this and not affect any of my other logins?!

A curious thing too … Even if I go into LastPass and copy my password from it BEFORE I put any of the browsers into the incognito mode, I still can’t login and post in this forum. Hopefully they will have a fix for me.

I’ve been using LastPass for a long time without any problem and just as this problem is not avast! related,
I think it also isn’t LastPass related.
I suggest you check with the forum itself and find out why you’re having this problem.

I also have been using LastPass for some time and I love it.

Obviously, I can not check with the forum because something is keeping me from posting in the forum. If anyone out there who is following this and who is able to use the site would like to register and let them know my problem, that would be great.

I will report this through the company itself and try to get some action that way.

Seems to me that it has got to be something that both of my computers have in common; Dell desktop and Gateway laptop.

There is still one thing I’d like to know. If there is something you don’t want your firewall to block, how would you add that item to allow it in the Avast firewall? Surely it can’t be that complicated.

To Midnight: I did try Ask Jeeves. There isn’t another forum for RESPeRATE. It was mentioned in a few other places, but there is only one forum.

Sorry, I use the free version of avast! so you’ll need to wait for one of the others to answer that one for you. :slight_smile:

If your firewall is set to auto decide then look here: https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=970&nav=0,2,66
If your firewall is set to ask, then you will be asked for internet access.

DJBone

Thank you for this link. I have bookmarked it.

I registered but I can’t read the post’s or start a new topic. When I click on a topic it just shows a white screen. Before I registered I could read the post’s. I’m still logged in but since I can’t read or post I’ll just logout. Sorry I wasn’t able to let them know about your problem. :frowning:

You are a doll! Thanks for the effort. Apparently there is something badly messed up with their site.

You’re very welcome. :slight_smile:

I just sent them a message stating the problem about not being able to read or post a topic. Hopefully they will reply.

Thank you so much. Does this mean, then, that you were finally able to post in the forum?