Could not start avast 4.8 home

Hi…

I just downloaded and installed avast 4.8 home edition… It does not run the bootscan after checking the box on the restart notification… Program also could not start after double clicking the shortcut icon on my desktop… I am using Win XP professional serv. pack 3. Please help.

Hello JUNESTRELLA

answer all of these:

Do you have 32 bit or 64 bit windows?

what other security products(SP) do you have other than avast! av ?

before avast what SP did you have? - how did you remove?.

Hi nmb…

Thanks for the quick response…

I’m 32 bit windows.
I uninstalled AVG and norton respectively using the add/remove program
I also tried using the nss removal tool.

did you try avg remover?

what other security products(SP) do you have other than avast! av ? now.

edit: you need to answer all the questions please.

Hi again

I just tried the avg remover…
As far as I know, i only used avg and norton aside from avast av…

Salamat (thanks)

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT