Has a name with an email but it wasn’t recognized. Posted here several times. Second, the verification system is really bad, the letters are unnecessarily hard to distinguish and becomes a true annoyance.

Did you try signing in through the my.avast.com account???
Is the email address for that account the same as the email address used on the forum ???

Try logging on to your my.avast.com account, the avast forum is linked to that now. once logged on to your my.avast.com account the forum should hopefully recognise you.

That is what I did first time round on this new identification/validation method.

Your avast forum logon uses the email address from your my.avast.com account as the user name for the forum.

For the first three posts (if you have created this as a new account to try and get on to the forums) the captcha is used as an anti spam measure so it has to be relatively hard to beat the bots.

Yes, just went to my.avast and it’s where I signed in. Usually I would sign in with what was my forum name and password. When I tried to log in with the email address it didn’t recognize it so I changed my password. It sent me a verification but when I logged in my history was not of my old name. When I tried to change it to my old name it wouldn’t allow it saying it was already taken.

And yes, I understand why there’s a verification system. My point was that it’s the worst I’ve ever had to deal with and a true pain. In fact, I’ve just typed in the wrong letters twice now!!