Hello All.
I hope someone can help me with this. I’ve been using a PC for about 12 months now, and have used Avast (0609-1, 01/03/2006) and Counterspy from the beginning. I also run Kerio, Adaware, Spywareblaster and Microsot’s Antispyware beta. I use Windows 2000, SP4, fully updated.
About 3 weeks ago, Avast found a Trojan (Win32:DyfucDldr-AC[Trj] in the WINNT downloaded installations folder - namely a Sunbelt Counterspy folder. I couldn’t get rid of it, trying normal scans and safe mode scans, with the same results - it couldn’t be moved, deleted or moved to chest. In desperation, I deleted the file concerned, and the Trojan was then immediately found in another C’spy downloaded installations file. Deleted this, and the Trojan was gone. My immediate thought was a false positive, since I can’t believe it’s that easy to completely remove a Trojan.
Counterspy wouldn’t work anymore (!?) and so I uninstalled and then reinstalled, updated, and the Trojan was back, same place. (Again, false positive?)
Having a few days to waste and no wet paint to capture my attention, I decided to format, which I did. Reinstalled everything, updated all, and I now have another intruder (see attached) Again, it can’t be touched. In case I haven’t attached correctly (DOH!), its “Win32:Agent-JB[Trj]”
I’ve read on here about the fact that it’s the whole file that is infected, and therefore has to be removed, but I can’t do this without messing up Counterspy.
Something I’ve been considering myself - when I install after format, I put Avast on, then Adaware, and the original Counterspy. I then update Avast and Adaware. I then go to Windows Update and download Internet Explorer 6. I then install the Counterspy 1.5 update from disc (it needs IE6). I then update C’spy, which includes another software update as well as definitions. Is it possible that if I remove Avast and C’spy completely, and reinstall C’spy FIRST, that Avast might not find these Trojans (assuming that they ARE false findings, which I know I can’t be sure of)?
I’ve contacted Avast Tech Help, and the woman there told me to do a MERIJN scan and send her the results, which I did. She said they seemed okay. I’ve since then done a EWIDO scan, which found nothing. Avast still found the attached.
I felt I needed some extra help, and so I’ve come here. Any advise would be much appreciated. Thanks in advance for anything you can offer.