A few days later I attempted to burn a CD using Nero 6 (this has worked fine many times in the past).
My PC crashed completely at the start of the burn process (Critical Error, blue screen, restart).
I tried again after reboot - same result.
Thinking that it might be related to Nero, I upgraded to the latest Nero 8.
I got the same problem.
Next I tried using Pinnacle Instant Write instead of Nero - again the same problem.
I started to think that it might be a fault with the DVD writer or the driver software - even though these had been working fine and the configuration had not changed.
After reboot, I tried clicking the ‘Send Error Report’ to Microsoft.
This took me to a web page that suggested the problem could be related to antivirus software.
So I tried disabling Avast.
This seemed to do the trick - I can now burn CDs again.
Has anyone else encountered this problem?
I’m running Windows XP Professional + SP2.
DVD burner is a Sony DW-U18A.
I recorded the Stop error codes but don’t have access to the information at the moment.
I will post an update later this week with the details.
If I can’t find the dump file I’m pretty sure I can recreate the problem and generate a new one.
If I get time at the weekend, I will try reverting back to Avast 4.7 to see if the problem goes away.
Ok - I tried the same thing on a completely different PC running Avast 4.8 and got the same problem…
I used Pinnacle Instant Write.
I simply dragged some files to burn onto the Pinnacle icon.
Up pops a window asking to insert a blank CD.
As soon as I close the CD drawer the PC crashes and restarts.
Hi all.
I have similar problems with my CD-Writer, my Avast version is 4.8 1201. When I have to write files to CD I have to disable the Avast scanner. I also have problems recognizing discs in the CD/DVD ROM to read discs.
Any suggestions I can do or try to fix the problem.
Greetings Frans
BTW; I do have three files in the mindump directory and I also use Pinnacle Instant CD/DVD 8306.
You can either send to his Vlk’s address vlk(at)avast.com (if it’s smaller than e.g. 1 MB, ZIPed), or upload to ftp://ftp.avast.com/incoming
And provide a link to this thread
Your reported problems made me test my CD/DVD burning with Avast! 4.8 fully functioning.
Using CDBurnerXP (3.0.116 ) on my Pioneer 110D - no problems creating R & RW Data CDs.
I stopped using my (paid for) Nero7 ages ago since I do not need all the bells and whistles, and was a pain trying to create bootable CDs,
which CDBurnerXP does quite reliably since it has its own image file.
I had this issue just after I moved from AVG to AVAST with the Roxio that was included in my OS. I then found DeepBurner and have not had crash one. I checked the CPU usage just before the final crash and it was 100% on the CPU and 100% of my installed RAM/PF Usage with Roxio. I did a similar test using DeepBurner, the highest point after the burn started was 50% CPU and 10% on RAM/PF Usage. I had a copy of Nero 8 from when I bought a DVD-R/RW and installed it. The Nero results matched the Roxio usage results. Make sue you have a small burning program or you will find that the burn has caused a crash and reboot.
