crash on accessing Lotus Ami Pro 3.1

Avast Free Antivirus / Premium Security
1

Hi.
First of all a Happy New Year to all.

I’ve just upgraded to the latest 5.1.864 (Avast free) on my WindowsXP SP3 machine. Now when i try to open AmiPro 3.1 or a .sam file, my computer crashes completely and reboots. This issue never occurred with previous versions of Avast.

Hope someone has a solution…

2

Do you have a c:\windows\memory.dmp file to zip and upload to avast and allow further investigation?

Upload it to this anonymous ftp server: ftp://ftp.avast.com/incoming/

3

upload in progress : nen_duvel_MEMORY.zip

4

Memorydump uploaded…
Tried some fiddling with excluding files for scan, disabling rootkit scan,… in vain.
BSOD STOP-error message says aswSP.SYS causes the problem
PAGE_FAULT_IN_NONPAGED_AREA
***STOP 0x00000050 (0xFFFFFFFE,0x00000000,0xF42FA1FC,0X00000000)

Hope this makes sense to anyone out there :-\

5

Thanks for the numbers, the bug was fixed.

6

Thanks for handling this on such short notice.
Can we expect an updated version of 5.1 soon?

7

Yes.