Something weird is going on. I have a bunch of xvid video files on my hard drive that I was moving onto DVD-R discs (as data files not a dvd video disc)
I was checking the DVDs after burning, and all of a sudden when I moved my mouse pointer to hover over one of the .AVI file names, my machine just crashed and rebooted.
No blue screen or anything.
After much trial and error, I disabled Avast. Now my computer doesn’t crash when I move my mouse pointer over one of the file names on the DVD discs.
It only happens with XVID .AVI files, and I dont even have to click on them, just hover my mouse over the file name for a second or so.
It doesn’t crash the computer if I do the same thing to the original files on my hard drive, just after copying the files to the DVD-R discs. (and on some DVD+R DL disks I have too)
It happens on every DVD I burn. The discs don’t crash my notebook or other computer, just my desktop computer and only when Avast is enabled. If I disable Avast, it works fine. No crashes.
I checked for any Avaste error logs and there are none. Apparently the machine crashes before it can write them.
The XP system log just says:
Error code 1000000a, parameter1 fffffff0, parameter2 00000002, parameter3 00000000, parameter4 80509914.
(Running XP Media Center with all updates installed)
Please go to Control Panel - System - Additional - Boot and Recovery - Parameters. Uncheck Perform automatic reboot, reproduce the problem and post here the BSOD error.
Please check the Windows\Minidump folder - are there any minidump files there?
If yes, please send them to vlk@avast.com for inspection (include a description or a link to this thread into the message).
If not, make sure there’s at least “Small memory dump” selected in “Write debugging information” pane of the page NickGolovko mentioned (Control Panel - System - Additional - Boot and Recovery).
Thanks.
If you do a google search for IRQL_NOT_LESS_OR_EQUAL you will see it is a very common error that crops up for many different reasons and often relates to bad RAM, add the Stop 0x0000000A to the IRQL_NOT_LESS_OR_EQUAL search and it should narrow it down a little, to narrow it further add the 0xFFFFFFF0.
Huh, I had a look at the dump file and it’s really interesting. The crash occurs because some of the key structures of the system cache manager are tossed. However, it’s really hard to say WHY.
Is this problem reproducible? Like it always happens if you follow the steps you’ve described in your original post?
I have a DVD of certain XVID AVI files in my first DVD drive
Avast is running
I just hover my mouse over the files.
Boom. Its like somebody pressed the reset button.
If I turn off Avast the problem doesn’t crash.
If I put other types of files on a DVD data disk (such as MPEG video, or text files, etc) it doesn’t crash.
If I tell avast to not scan avi files, it doesn’t crash.
If I put the same DVD disc in my second DVD drive it doesn’t crash.