I installed Avast several weeks ago, not certain exactly when, but it’s done this to me twice*, mainly it will cause my system to pretty much grind to a halt and I mean it took forever to cause the “DDE Server Window not responding” dialog to come up after forcing a shutdown. Every other program up and dies on cue except that one.
This only happens when I have Avast’s Email Scanner active, does not happen when it’s not in the loop.
And only once I open Outlook Express.
It will load maybe a message or two, then up and freeze on me.
Note, first time it happened, it took out my boot system, came darn close to reinstalling windows as a result.
I say twice in that system works just fine up until that point, the process of determining what froze usually takes a couple of reboots, first time it was 3 reboots, this time was only 2, but in every case, things start up, browse the internet, and shut down. On the second reboot, of the test, opening Outlook Express causes the slow down.
The slow down is intense enough to where ye olde CTRL+ALT+DELETE will take up to 15 minutes to come on screen.
Do you or did you have another av installed? If so which one? If you removed it, how exactly did you removed it? What other security software do you have installed?
@ Eddy:
Yes, originally, system had NAV installed, was uninstalled via control panel when NAV’s upgrade required IE6, no brainer.
Installed Trend’s AV, was ok, but due to, non-software related issues, was removed when subscription expired.
@Tech:
Exported both, Application Log has 2143 lines of information, System Log has 1899 lines of information. Loads of errors, some not related to this. Found a driver not loading error for example due to unstallation of Sony Camera software. Used Device Manager to remove. So, would like you to see them, however, am leery about posting it, …
Hasn’t it left ‘trash’ behind (files and registry keys)?
Export is too much… just check if any of the errors could be related to the freezing. Maybe you can use the time near to the problem to narrow the list…
Frankly, due to another machine having a corrupt, but inactive and un-uninstallable norton setup, I’m exceedingly leery of using ANY type of "norton cleanup tools due to several attempts on that machine at uninstalling, system required unghosting upon reboot due to the OS going AWOL, …
If I can ghost the current problem machine properly, I’ll give this tool a whirl. (Ghosting is a pain for that machine, it’s a half height small footprint. Like, can you say “no space left in the box”? :P)
Probably, went through the registry and swiped at anything which looked kin to trend. Files is another story, the manifest did not seem to install any files which seems to have been left behind.
I’ll look, think I can narrow it down to a specific day, all I got to do is remember the nitty gritty details of that, err, SNAFU day.