I love you. No, seriously. I. Love. You. Let me explain.
I’m not a techy, but I know my way somewhat around computers. I have 3 computers, the newest being one I bought for a song from my local library which was upgrading. The hard drive had been wiped clean except for the operating system and a few other apps that I got rid of. Then I set it up and started doing what I enjoy most in all the world; researching genealogy. Seriously, I sit at this computer for hours and stalk dead people. My family tree has more than 23,000 people in it, not all related to me, of course. So I am very busy on the computer every single day. I also have my own domain and two websites, one dedicated to just genealogy, and a blog.
I got this library computer in May and at first everything was grand. Then, within the last month and half, it started doing odd things, like the hard drive was constantly being written to. I tried everything I could to figure it out, but was clueless. At first it only happened once a day, so I would just close out everything I was working on and go clean the house or something. Then it started doing it twice a day. Irritating, but still somewhat tolerable. After some Google searching, I switched browsers to Firefox and that cured the problem for, like, two days. Then it started up again with a vengeance. It got to the point where every single time I was online, the computer would basically freeze while the hard drive would work madly. Never could I figure out what was causing it. I downloaded a competitor’s antivirus software and it worked for about 3 hours. But it still wouldn’t let me see what was actually going on. Then something shut down the software and I couldn’t restart it.
After talking to my youngest son, he advised me to get Avast. I figured it couldn’t hurt, so I unistalled the other program and downloaded your product.
Oh. My. Gosh.
I did this last night, staying up until 3 in the morning, then went to sleep. I set it to run a scan while I was sleeping and it complied, telling me this morning there were no viruses. Everything was fine until about 10 am this morning when something shut Avast down. Using your excellent utilities, I was able to block several programs that seemed to be a problem and was able to trace an IP address where suspicious activity seemed to originate.
I have been online now for several hours and have not had the problem happen since. While I don’t know exactly what the cause of the problem is, I know exactly how I stopped it, and it was your software that allowed me to do so.
Thank you. You will forever have my undying gratitude.