I have discovered that the default settings in BPP for the clients when they find a virus, in the Actions section is “Do nothing”. I had to manually go in and change that to “Move to Chest”. Seems like the default ought to be same as regular Home Avast, which is “Move to Chest”. The other concern is that when i go in and make the changes in BPP console to the settings for Virus, Action, it gives me only action #1 which I set to “Move to Chest.” But when I go into the actual program Client on the server or Workstation, I get three sequential choices; Action 1, action 2 and action 3. Seesm like i should have the same settings in the BPP console as the Server and Workstation Clients.

the default has been set to do nothing because of false positives i believe…
meaning htat when a false positive is caught, nothing bad will happen.
This in a business environment means no problems for the administrators to fix possibly hundreds of clients… instead they receive a report and take action on that one machine…

Hmm. thaks for the explanation. Of course, i see it opposite; It creates work for the Admins, because now they have to manually track down and remove viruses across the network. Seems like there should be about 95% real viruses, and 5% false positives; (that is, if the AV programs work well.).

so we now have 95% work to remove real viruses, but it saves us 5% effort on false positives. (At least from my perspective.)

Soory, Avast logic makes no sense, if that is truly why they set it up that way. I would think this is simply an oversight on programming. (otherwise known as a bug).

sorry been on vacation :slight_smile:

it doesnt create as much work as when a false positive disables all the computers in the network which then will have to get fixed.

the report gives the machine(s) that have an infection and you can start from the console a scan that will remove the virus for you.

I would much rather not have a program auto-delete a critical system file even if it was infected. Automating things is fine, but when it comes to virus removal it is best to do research before you mess with something. In a network of even 20 workstations a problem caused by anti-virus doing something other than notify would be just a pita to fix.