system
9
I feel your pain Eddy , i guess its a rule of thumb that 80% of users throw their hands in the air and look for someone else(the other 20%) to untangle the mess when they dig themselves into a hole
Of that 20% there`s usually only 20% that have the time or patience to read a manual.
I personally have tried consulting the MS knowledge base but i wouldnt advise everyone to . 