I have a folder called DEFS inside the AVAST folder which has a weight of 63 GB I can not delete files from this folder and I need to free up space, what should I do?
Turn off selfe protection and try again
This is highly unusual on occasion my xp system will show the last coule of defs upsates and some of the streams. Generally if that happens there are 2 defs sub-folders that have the full database (house keeping should hive off old sub-folders) my defs folder is about 380MB not GB.
I would also suggest an Avast Repair.
Do you have the virus definitions update set to Automatic ?
I take it you leave your computer on all of the time ?
If so I would suggest a full windows restart as I believe this is the time when avast clears up these old folders (it appears to do this on my XP system).
I already did the process and it is not yet possible to delete the files
If it really is a machine it can take a long time without shutting down, I’m going to schedule the restart and I’m telling you, thanks
You’re welcome, hopefully that should bring down the number of sub-folders in the defs folder.
Carlos812 Could you create/submit a support package first, as decribed here? https://support.avast.com/en-ww/article/Submit-support-file
I’d like to know what was inside those folders and why is was left there.
Thanks.
Indeed, after restarting, 63 gb were released, now it only weighs 200 mg.
thanks for your help
You’re welcome.
Thanks for your feedback and confirmation.