Deleting 5GB File in System Volume Information

Avast Free Antivirus / Premium Security
1

Hello There,

I’ve got a problem with a file that was created by Avast in the System Volume Information folder.

I uninstalled Avast some day ago, and I saw that this file wasn’t deleted at all ! It takes 5GB disk space for nothing.

System Restore is disabled, and I can’t manually delete the file …

Do you have any suggestion ?

Thanks a lot !

Regards

2
System Restore is disabled, and I can't manually delete the file ...
reboot computer when system restore is off

did that work?

3

or take ownership of that folder and then delete it.

4

Nope, Already tried it

Can you please tell me how to take ownership ? Thanks

5

This should answer your ownership question:
http://technet.microsoft.com/en-us/library/cc753659.aspx

6

When I try to do so, I got the error :“Acces is denied” !! I have Administrator account, I don’t get it !

7

When you try to delete this restore point - what error message you you get ?

You should be able to clear system restore points, but you may first have to enable system restore.

– Create Clean Restore Point - Clear old Restore Points.

  1. Click Start, All Programs, Accessories, System tools, System Restore.
  2. In the pop-up that appears fill in the radio button to Create a Restore Point
  3. Click NEXT
  4. Enter a useful name that you will remember if you need to find this again (Clean Restore Point)
  5. Click CREATE

You now have a clean restore point, you should clear the old ones:

  1. Click Start, All Programs, Accessories, System tools, Disk Clean Up
  2. Click OK on the C: drive
  3. Click the More Options tab
  4. In the System Restore section click the Clean Up button
8

You could also use a program called Restore Point Creator.
It allows you to create restore points and also remove (Selected) restore points.

9

Did you try @DavidR suggestion ?..seems a easy way to fix.

Maybe the file is “locked”.
Try this util…it may allow you to delete but at min will tell you what is locking it.
http://lockhunter.com/?ver=2.0.2.103&vertype=pro&sm=main_window_64&mode=&keystart=&keyend=

10

Thanks for the software ! It worked :slight_smile:

Thanks a lot, regards!

11

fan of this program decided to put together a video demonstrating the usage of this program.
@bob1360…you are everywhere…familiar voice on the video. :slight_smile:

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@ huhuhu
My pleasure glad the problem is solved.

@ thekochs
As you know, I enjoy making instructional videos especially for programs I use and like,
that includes Avast. :slight_smile:

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And they are very handy. I know because at times I have used them.

Thank you Bob! 8) 8) 8)

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Now I know that at least 2 forum members look at them. :slight_smile:
(Only kidding)

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@ bob3160 …BTW I like the Restore Point Creator program…very cool, very handy.
I’ve used this in past and put in my Windows Scheduler for daily SR point creation.
http://www.sevenforums.com/tutorials/494-system-restore-point-shortcut.html

As FYI, I am a BIG fan of CCleaner…only one of these type programs I trust (sorry Avast).
Anyway, the new version 5.x has a System Restore section to delete individual points.
I just use the FREE version and turn off monitoring.
I just right click my Recycle Bin daily and run CCleaner instead of Empty Bin.
https://www.piriform.com/ccleaner/download