Hey Everyone. I ran a scan and it shows I have 3 infected files now resting in the Virus chest. How do I get rid of the infections and get the files back to work or do the infected files just spend the rest of their lives in the Virus Chest. Im not sure what to do here. I’m scared to use the delete feature as it may delete the whole files and being System files, that might upset the works. Could someone please answer like im a six year old because im not too tech savvy. many thanks in advance. Cheers Auslan.
Welcome to the forums, auslan. 
This will depend on which section of the chest these files are listed and the name of the files.
Can you please tell us this information?
Like Charley asked, if the files are into System folder of the Chest, they’re there for backup purposes. If they’re infected, there is no rush to delete them and you keep one week or two and then right click them, scan them and check if they’re really infected. Then delete them.
This time avoids false detection and direct deletion of files.
I suspect you are looking at the All Chest Files listing, I really do wish Alwil would get rid of this All Chest Files collation of the three sections.
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The only area you should be interested in is the Infected Files section, this is where the files detected by avast and selected by you to move to the chest are placed.
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The User Files section is where the user can add files they suspect of being malware but not detected by avast.
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The System Files section is where avast keeps back-up copies of important system files in case the original becomes infected (leave them alone).
Hi, I have 10 files in the Infected zone of the Chest, all but one are Trojan-gen infected, what do you suggest as the next action I should take, the original location was “System Volume Information_restore”, have disabled my Restore, any help will be appreciated. I was unable to repair these files prior to saving them to the chest, they are all Win32, the odd one out is Adware-gen.
Regards
Roy Phillips
Roy, trojans aren’t repairable (most of the times). All the infected file is the vector, the malware itself. You don’t need these files and keep them into Chest is safe. Wait one week or two, certify that your computer is working well, right click the files into Chest and rescan them. If they return infected, than you can delete them 
Thanks Tech for your prompt reply, will wait 2 weeks and re-scan them, presume if they are still infected I just delete them, if they show no infection after 2 weeks, should I just restore them?
Regards
Roy
No… it will be safer extract them to a different location and send it to www.virustotal.com for analysis.
Thanks Everyone you have been most helpful. I will follow your advice and Im sure I’ll be OK Cheers Auslan
Hi Tech,
Thanks for your help, found I had infected files in Chest for two weeks, did a scan on all ten, 9 clear, no virus, deleted remaining item, did as you said, exported all 9 to a file, sent one to Virus Total, report back said 3 out of 36 showed malware, I think this is good, cant thank you enough for the Virus Total site, it did amaze me, slowly doing remaining items.
Another happy customer
Best Wishes
Roy 
Roy, it would be good if you have posted the VirusTotal links here for further analysis.
Which were the 3 engines that detected the file as being infected?