Hi,
I have searched the help files but could not find any info as to how I go about deleting the virus found without being prompt.
I have a scheduled scan that goes on during midnight.
I hope that I can be pointed in the right direction.
Many Thanks,
Jay
Check out the avast help file for silent mode.
http://img.photobucket.com/albums/v325/for-dwr/SilentModeStandard.jpg
If you have the pro version you have the option to delete and many others. However, with the home version you are limited to sending it to the chest.
Hi, being quite new as an Avast!Home user I didn’t know that the Home version didn’t allow the option to delete a virus. On the first humongous scan I ran with Avast!Home it reported finding Win32:Adware-gen [ADW]. I first put it into the Chest. Then I went looking for the Chest in the program folder. I opened it up and the infected file was shown as cssweb.dll. I opted to delete the file. As far as I can tell it is gone from the Chest and from my system. I’ve run my CrapCleaner program opting that it check for “Issues” and cssweb.dll was listed there with an issue, I think not found or leftover in my registry, so I saved a backup of the registry entry and then had CrapCleaner “fixit”. Then I ran RegistryFirstAid and, again saving registry backups, I removed references to it via that software program. As far as I can tell it’s gone. Bottom line is I’m puzzled to have read that the Home Edition of Avast! limits one to only placing virus infected files into the Chest. It doesn’t seem to have worked that way for me. ???
That entirely depends on where cssweb.dll was found 1) by avast before being moved to the chest and 2) and again with CC issues?
Without this information it is impossible to comment on why?
Not to mention you never stated what the virus was, this may also have a bearing on why?
This is one of the reasons I prefere not to use silent mode, because I want to know what is going on with my system. If someone is getting so many warnings of virus infection, infected emails, etc. that they become intrusive, then it is time to review their security practice - filter emails at source, delete from server rather than download them, sites they visit, etc.
Hi DavidR, At the time it was found I didn’t have Avast! in silent mode (didn’t find out about that option until much later). As to which virus was found…not being really expert in this area I took the virus name to be: Win32:Adware-gen [ADW] as that is what it was identified to be by Avast!. Before deleting it from the Chest I did undertake a Google search for Win32:Adware-gen [ADW] and also cssweb.dll. I didn’t find out a whole lot but it did seem as if the name Win32:Adware-gen was truly the name of a virus. I don’t know anything more than that though. :-\ I only posted my previous message because, with Avast!Home I did seem to be able to delete the virus and wasn’t limited to only putting it into the Chest. I don’t have the paid for version yet. :
You can delete manually from the chest and as one of the choices when the virus is first detected, even with the home version, you can’t however delete it automatically with no user intervention, that is in the pro version.
The only automatic action (no user intervention) with the home version is ‘Silent Mode’ move to the chest only. I feel you should never use the nuclear option (delete) as your first action ‘move it to the chest’ and investigate that way you won’t be caught by an incorrect detection (which can happen).
Leave the file in the chest for a week or two (it can do no harm from there) to ensure no adverse effect from being moved to the chest. Then scan the file again in the chest to ensure it is still detected as infected and if so delete it from the chest.
Thanks DavidR. I agree with you wholeheartedly that waiting for a while in case it was a false positive is the best way to handle it. If I had to do it over again I would have approached it that way. My decision to delete was a bit rash and I attribute it to my unfamiliarity with Avast after having been a satisfied AVG (Grisoft) user for years. My Grisoft software had suddenly developed some sort of problem making my computer only bootable into Safe Mode. The problem first presented itself via it’s email scanner component that was logging on independently over and over again at 5 min. intervals and re-sending emails I had previously transmitted in a prior session with my email client program. My friends were receiving the same email messages 26, 29, 15 etc. times! The trouble with AVG then escalated so that could not boot Windows into normal mode because my OS would shut down in mid-boot. I only successfully got into normal mode with Windows by using a Safe Mode option which let me say Yes or No to each device driver. I said No to every one I could associate with the Grisoft software and was then able to successfully boot my PC. I promptly uninstalled AVG, rebooted and then installed Avast! which I had downloaded when my email scanner problem first surfaced and before the onset of the automatic shutdown of Windows when re-starting. Thus I was in a steep learning curve to try to familiarize myself with my new Anti-virus program. When I was met with an “Infected” status report from the Avast Scanner I didn’t exactly panic but was somewhat perturbed, read “rattled”.
You now know considerably more now, a belated welcome to the forums.
Take some time whilst the adrenaline is low and browse the avast help file and the sticky topics at the top of the forums of interest, Home/Pro, General and Off-topic, there is some very valuable information to help you get the best out of avast.