delete this forlder

C:\temp

that’s all

if you undertand this google traduction page http://translate.google.fr/translate?sl=fr&tl=en&js=n&prev=_t&hl=fr&ie=UTF-8&u=http%3A%2F%2Fwww.security-helpzone.com%2Fgen-hackman%2Fnettoyage-en-fin-de-desinfection%2F , sorry but it’s in french.

links for FlashPlayer don’t appear in the traduction :

No Internet Explorer
http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_11_plugin.exe

Internet Explorer :
http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_11_active_x.exe