Hi, I have Avast Mobile Security and Avast Anti-Theft on my Android phone. I have logged into my my.avast.com account via both apps and when I go on ‘Avast Account’ on the apps I get the message ‘You are connections as [email address]’. However, my device is not showing in my my.avast.com account (neither when I access it by clicking through from the app, nor when I access it via the desktop). Do you have any ideas why this may be or is there anything I can try? Many thanks in advance for your support!
Just wait, sometimes it takes a while unitl the account gets updated.
It has been a couple of weeks.
Contact support: https://support.avast.com/support/tickets/new
Durante o período em que os dispositivos não aparecem na minha conta Avast e roubem um dos dispositivos é possível localizar através do Anti-Theft - Avast?
buenas amigos, tengo dos dispositivos en mi cuenta, y en el portal myavast uno me aparece con el escudo verde y otro con el escudo naranja y me dice atencion, y el verde me dice equipo protejido, que debo hacer?
Please post English here, else use the forum section for your language.
→ https://forum.avast.com/index.php?board=21.0