To clarify the post above (#3) regarding security software:
What other security software do you currently have or did you have in the past on this machine including:
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Antivirus (AV)
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Firewall (FW)
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Trial versions of AV, FW and other security programs
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Other security software
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If they were in the past, how did you remove them (the vendor’s uninstaller’s tool or another way)? Remnants can cause conflicts with other security software.
Was your machine acting normally prior to this event?