please help me. i connected the external hard drive to my laptop. and then the avast give me 2 warning every minute
this is so troubled me. help me please. many thanks
Re-install Chrome
Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.
- If you have bookmarks, let’s save them by exporting them - Export Bookmarks
- Then I need you to go Google Sync and sign into your account
- Scroll down until you see the “Stop and Clear” button and click on the button. At the prompt click on “Ok”
- Now we need to uninstall chrome.
Note: When asked about user data or settings you must remove this also so please check the box. - Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
- Import your bookmarks back into Chrome
- Sign back in to your Chrome browser so that your bookmarks sync with your online account.
THEN
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: 2015-08-06 05:21 - 2015-08-28 03:24 - 00000000 ____D C:\Users\eriddizar\AppData\Roaming\MiniLyrics 2015-08-06 05:21 - 2015-08-06 05:21 - 00000000 ____D C:\Program Files\MiniLyrics 2014-11-04 17:34 - 2014-11-04 17:34 - 0000008 __RSH () C:\ProgramData\205A656669.sys 2013-08-22 10:56 - 2013-08-22 10:56 - 93060608 ___SH () C:\ProgramData\mshffearg.exe Task: {37656EDB-05EC-44E7-8A79-9351F0DB8D56} - \Scheduled Update for Ask Toolbar -> No File <==== ATTENTION Task: {8A6CC56E-56DE-474B-AEEC-1986CD55EE37} - System32\Tasks\{E5C6697E-7DF2-4CA5-BB8B-8F5DB994A1D5} => pcalua.exe -a C:\Users\eriddizar\Downloads\Programs\NetSurveyor-Setup.exe -d C:\Users\eriddizar\Downloads\Programs C:\Users\eriddizar\Downloads\Programs\NetSurveyor-Setup.exe Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
FINALLY
Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives
https://dl.dropbox.com/u/73555776/mcshield%20unhide.JPG
Plug in the drive and McShield will start a scan
Then get the log which will be located under the logs tab on the main page
And post that
avast finally has stopped the “differentua” and “disorderstatus” notification
this is my fixlog :
Fix result of Farbar Recovery Scan Tool (x64) Version:31-08-2015 Ran by eriddizar (2015-09-05 01:54:42) Run:1 Running from D:\HOT\miscelleanous\mallware removal Loaded Profiles: eriddizar & UpdatusUser (Available Profiles: eriddizar & UpdatusUser) Boot Mode: Normal ==============================================fixlist content:
CreateRestorePoint:
2015-08-06 05:21 - 2015-08-28 03:24 - 00000000 ____D C:\Users\eriddizar\AppData\Roaming\MiniLyrics
2015-08-06 05:21 - 2015-08-06 05:21 - 00000000 ____D C:\Program Files\MiniLyrics
2014-11-04 17:34 - 2014-11-04 17:34 - 0000008 __RSH () C:\ProgramData\205A656669.sys
2013-08-22 10:56 - 2013-08-22 10:56 - 93060608 ___SH () C:\ProgramData\mshffearg.exe
Task: {37656EDB-05EC-44E7-8A79-9351F0DB8D56} - \Scheduled Update for Ask Toolbar → No File <==== ATTENTION
Task: {8A6CC56E-56DE-474B-AEEC-1986CD55EE37} - System32\Tasks{E5C6697E-7DF2-4CA5-BB8B-8F5DB994A1D5} => pcalua.exe -a C:\Users\eriddizar\Downloads\Programs\NetSurveyor-Setup.exe -d C:\Users\eriddizar\Downloads\Programs
C:\Users\eriddizar\Downloads\Programs\NetSurveyor-Setup.exe
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: Reg Delete “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F
Reg: Reg Add “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers
Restore point was successfully created.
C:\Users\eriddizar\AppData\Roaming\MiniLyrics => moved successfully
C:\Program Files\MiniLyrics => moved successfully
C:\ProgramData\205A656669.sys => moved successfully
Could not move “C:\ProgramData\mshffearg.exe” => Scheduled to move on reboot.
“HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{37656EDB-05EC-44E7-8A79-9351F0DB8D56}” => key removed successfully
“HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{37656EDB-05EC-44E7-8A79-9351F0DB8D56}” => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Scheduled Update for Ask Toolbar => key not found.
“HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{8A6CC56E-56DE-474B-AEEC-1986CD55EE37}” => key removed successfully
“HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{8A6CC56E-56DE-474B-AEEC-1986CD55EE37}” => key removed successfully
C:\Windows\System32\Tasks{E5C6697E-7DF2-4CA5-BB8B-8F5DB994A1D5} => moved successfully
“HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree{E5C6697E-7DF2-4CA5-BB8B-8F5DB994A1D5}” => key removed successfully
“C:\Users\eriddizar\Downloads\Programs\NetSurveyor-Setup.exe” => File/Folder not found.========= reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========
The operation completed successfully.
========= End of Reg: =========
========= reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========
The operation completed successfully.
========= End of Reg: =========
========= Reg Delete “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F =========
ERROR: The system was unable to find the specified registry key or value.
========= End of Reg: =========
========= Reg Add “HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg” /F =========
The operation completed successfully.
========= End of Reg: =========
========= RemoveProxy: =========
HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully
HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings => value removed successfully
HKU\S-1-5-21-168405039-2318627407-3528673233-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully
HKU\S-1-5-21-168405039-2318627407-3528673233-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings => value removed successfully========= End of RemoveProxy: =========
========= bitsadmin /reset /allusers =========
BITSADMIN version 3.0 [ 7.7.9600 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.Unable to cancel {2B973936-CE5C-462C-853D-34D6745EE51C}.
{E7AB83A8-0AB9-4767-8381-407689B5BE0B} canceled.
1 out of 2 jobs canceled.========= End of CMD: =========
EmptyTemp: => 193.4 MB temporary data Removed.
Result of scheduled files to move (Boot Mode: Normal) (Date&Time: 2015-09-05 01:58:02)<=
C:\ProgramData\mshffearg.exe => Is moved successfully
==== End of Fixlog 01:58:02 ====
and this is mcshield log :
>>> MCShield AllScans.txt <<<
MCShield ::Anti-Malware Tool:: http://www.mcshield.net/
v 3.0.5.28 / DB: 2015.8.23.1 / Windows 8.1 <<<
9/5/2015 2:05:10 AM > Drive C: - scan started (no label ~349 GB, NTFS HDD )…
=> The drive is clean.
9/5/2015 2:05:10 AM > Drive D: - scan started (no label ~582 GB, NTFS HDD )…
=> The drive is clean.
MCShield ::Anti-Malware Tool:: http://www.mcshield.net/
v 3.0.5.28 / DB: 2015.8.23.1 / Windows 8.1 <<<
9/5/2015 2:10:10 AM > Drive G: - scan started (eriddizar HDEXT ~931 GB, NTFS HDD )…
=> The drive is clean.
Did you scan the external drive with MCShield ?
yes i am,
this is my latest log from mcshield :
>>> MCShield AllScans.txt <<<
MCShield ::Anti-Malware Tool:: http://www.mcshield.net/
v 3.0.5.28 / DB: 2015.8.23.1 / Windows 8.1 <<<
9/5/2015 2:05:10 AM > Drive C: - scan started (no label ~349 GB, NTFS HDD )…
=> The drive is clean.
9/5/2015 2:05:10 AM > Drive D: - scan started (no label ~582 GB, NTFS HDD )…
=> The drive is clean.
MCShield ::Anti-Malware Tool:: http://www.mcshield.net/
v 3.0.5.28 / DB: 2015.8.23.1 / Windows 8.1 <<<
9/5/2015 2:10:10 AM > Drive G: - scan started (eriddizar HDEXT ~931 GB, NTFS HDD )…
=> The drive is clean.
MCShield ::Anti-Malware Tool:: http://www.mcshield.net/
v 3.0.5.28 / DB: 2015.8.23.1 / Windows 8.1 <<<
9/5/2015 2:19:27 AM > Drive G: - scan started (no label ~75 GB, NTFS HDD )…
G:\Removable Drive (76GB).lnk - Malware > Deleted. (15.09.05. 02.19 Removable Drive (76GB).lnk.634319; MD5: 21c2cc8c20f1571e05f3acd33872012c)
Resetting attributes: G:\ < Successful.
=> Malicious files : 1/1 deleted.
=> Hidden folders : 1/1 unhidden.
::::: Scan duration: (Interactive mode) ::::
MCShield ::Anti-Malware Tool:: http://www.mcshield.net/
v 3.0.5.28 / DB: 2015.8.23.1 / Windows 8.1 <<<
9/5/2015 2:29:20 AM > Drive G: - scan started (eriddizar HDEXT ~931 GB, NTFS HDD )…
=> The drive is clean.
thank you for helping me 
OK I can see that it cleaned G now 
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 
I’ve done all your recommendations
this is my delfix log :
# DelFix v1.010 - Logfile created 05/09/2015 at 03:03:54 # Updated 26/04/2015 by Xplode # Username : eriddizar - ERIDLENOVO-PC # Operating System : Windows 8.1 Pro (64 bits)~ Removing disinfection tools …
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\RegBackup
Deleted : HKLM\SOFTWARE\AdwCleaner~ Creating registry backup … OK
~ Cleaning system restore …
Deleted : RP #48 [Scheduled Checkpoint | 08/29/2015 20:56:31]
Deleted : RP #49 [JRT Pre-Junkware Removal | 09/04/2015 13:29:05]
Deleted : RP #51 [Restore Point Created by FRST | 09/04/2015 18:54:44]New restore point created !
~ Resetting system settings … OK
########## - EOF - ##########
but recently after all is done, here are some rarity in my laptop
this happen every time my laptop was turned on
[URL=http://s1135.photobucket.com/user/eriddizar/media/avast%20virus%20problem/capture.jpg.html] http://i1135.photobucket.com/albums/m632/eriddizar/avast%20virus%20problem/capture.jpg [/URL]
and then the “type of file” was appeared, how to hidden *.exe *.doc *.txt etc ?
[URL=http://s1135.photobucket.com/user/eriddizar/media/avast%20virus%20problem/capture2.jpg.html] http://i1135.photobucket.com/albums/m632/eriddizar/avast%20virus%20problem/capture2.jpg [/URL]
many thanks sir ;D
When did the explorer popup appear ?
Go to control panel > folder options > view tab
Place a tick in hide extensions
the explorer pup appear after running fixlist and mcshield
and then I restart my laptop
it appear every time the laptop restarted
If you still have FRST could you run a scan please
okay, lets check the new FRST log please (attachment
Nothing apparent… I will remove a few orphans but I do not believe they are the culprits
Did you do a lot of updates yesterday ?
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: IFEO\bootstrap.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe" IFEO\SppExtComObj.exe: [Debugger] C:\Windows\SECOH-QAD.exe 2015-09-04 20:59 - 2015-09-04 20:59 - 00000000 _____ C:\autoexec.bat EmptyTemp:
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that