You do that. Could be that the BHO return when you are not in safe mode, but I doubt it. Do a complete AVAST scan. If one of the thingies FIXER mentioned staid behind, clear the out with ToolbarCop. This proggie is specially made to deal with the wrong searchbars and browser helper objects. Download Firefox 1.04, it is better, safer, and a lot of crap cannot get on your comp any longer. All that AVAST finds goes into the chest, it is safe there. Have a nice day there in NY,
Glad to see you got some help. I hope everything is OK, now?
If you’re still having problems with Trojan-Spy.HTML.Smitfraud.c, the Panda online scanner should detect and remove it. (They call it Trj/Citifraud.A.):
You need to update your Microsoft XP, run SP2, definitely take a firewall ZoneAlarm is free, else you run into new nasties before you can say Jack Russell or you can download a new HJT log. Absolutely vital to do this. Your line of defense should be: a good AV product, like AVAST, a good and safe browser last version, good Java = Sun Java last version, good firewall ZoneAlarm last version, anti-adware solution like Ad-Aware, Spybot S&D, SpywareBlaster, a-squared anti-trojan scanner or Ewido, and then we can talk about a reasonable first defense line. Install these free programs, and stay happy.
still not working- what about download unsigned activex controls? set it to what? I must’ve tried downloading a couple of spyware protection and downloaded PC Resuce which I just paid for & can’t use till I get the download instructions in my email after the payment is processed (which it already has been) sigh Whenever I try to go to IE is when I get the warning that I have a virus and I keep clicking on Move To Chest… when I ran the PC rescue scan it found 189 problems! Is this ever gonna be fixed? I have no idea what programs to unistall, remove, etc. I can’t update windows cause of the Activex problem…
That is one of the entries flagged as Nasty (and should fix) in the link to the on-line analysis of your log file. Did you visit the link and use it to select the items to fix?
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\DEBBIE~1\LOCALS~1\Temp\se.dll/spage.html Nasty
This entry should be fixed by HijackThis!
I give up- removed what you said on Hijackthis, rebooted and everything’s the same- still get the warning of the trojan virus when I sign on as well as when trying to get onto IE. I’ve done all the suggestions, followed all the website’s directions and I’m depleted now and frustrated- been 2 straight days with this problem. I guess I have to get a computer tech in to help. If any of you on here are in the New York City vacinity let me know so you can stop by and do your techy stuff. Thanks all for trying to help me!!
The last thing I would try is a complete scan of C: with bitdefender 8, and see after that. Else you come to a certain conclusion, and the conclusion is:
It is always a sad thing when a computer has come so overrun by malware, that is has become compromised to such an extent, that the only option that seems left is to save all your personal data and documents etc. on separate disks, including the mail address book, mails etc. and do a complete reinstall, run updates, servicepack 2, safe browser, AV, firewall and the anti-malware programs suggested, and be a wiser woman for it.
I had to do it once due to a hacker, burn all my valuable data via a knoppix cd with Nero creating an image. Complete reinstall and at that moment this bloke was ready to join the one and only AVAST forum. Now a lot of things I did in previous days, I do not do anymore. Some like little old me had to learn computer safety the hard way.