SafePrice is part of AOS, and can be turned off in the AOS settings menu.
But the fly in the ointment is AOS has a bug which has disabled the Settings button in FF27. There is a workaround in the following thread. Initial post and first response. Paste the link posted by Asyn into Firefox.
I’m really frustrated with this popup. I don’t have it listed in my Chrome Plugins, and the only thing I have in Extensions is avast! Online Security 9.0.2013.75, with the ability to disable it.
I’ve been using the free Avast for years, and decided to buy the Pro and put it on all five of our computers. The free version never had a popup, but since I’ve installed the pay version, I now have a popup that drives me nuts??? How does that even make sense?
It looks as though I only have the choice to enable or disable Avast Online Security, but…I just paid for it, so it doesn’t make sense to disable the protection. But from what I understand, I need to disable the protection I just bought in order to get rid of the popup.
Do I have that right?
At least turn off the “Safe Price” option through the settings or AOS.
First time I saw “Safe Price” I was looking for a particular movie in Blu-ray on amazon.com. The “Safe price” suggested a eBay vendor selling the DVD, a vendor I just happen to have never heard of, and an eBay auction of CDs (not even offering the movie in any form).
I have the option to turn the whole Avast system off or turn it on. It doesn’t give me an option to turn off components of it.
I have looked through everything on Chrome and in the Avast settings, but can’t find anything that even refers to Safe Price.
This is incredibly frustrating. I’m wondering if it is possible to get my money back and go back to the free version? Does anyone know if that is possible?
I use an ultrabook that maxes out at 4 mb of ram. When I have my online store up and my shipping program to process my orders, for some reason Safe Price pops up, as though I’m going to be looking for comparison prices that will be better than my own store. When it does that, everything freezes. I don’t know what is causing that, but it is making my workflow turn into hell.
In the past year that I’ve had my ultrabook, everything has been working great. The only thing I’ve changed in the past three months is moving from free Avast to Avast Pro. So, I’m blaming it on Safe Price.
AOS (including SafePrice) is in the free version as well. So you’re wrong on that count.
I never had a single popup in any of my browsers in the five years I’ve used free Avast until I downloaded Avast Pro yesterday. Take that however you choose.
I’ve had Avast for a while, but encountered the Safe Price issue for the first time this morning. For those still having problems with it on Chrome, open your settings, click Extensions, then under avast! Online Security click “Options”. Scroll down to the last option “SafePrice” and uncheck the box. This should solve your problem.
Try this. When Safe Price pops up, click on the ? mark next to the X (close) button. There should be a link to disable Safe Price at the bottom left. Here is a screenshot of the page with the link circled. http://i.imgur.com/qfb4EWH.png
Thanks for your instructions, but it that still didn’t turn it off. Apparently our fault. We did some digging and found (for some reason) our Avast wasn’t updating - the program itself. We clicked “update” but it did nothing. We had to redownload the program and start again. Now it seems to have turned off…will see! I hope so! I always recommended Avast to friends and family. Would have been a shame if we had to put up with forced SPAM…which it really was.
In Firefox v28.0…right click on green circle (avast! Online Security), choose settings (a grey box at the very left BOTTOM below the avast logo), scroll down to the very bottom of that page and uncheck the box for SafePrice.
It is NOT listed as an extension or plugin in Firefox v28.0.
They must get a commission from eBay for every direct there. ;D They sure do make this difficult to disable as you can’t get to this setting in the main avast settings menu (it should be disabled by default IMHO).
The Add-in is “Avast! Online Security”. The “Safe Price” is just part of that. Most of the online security comes from the Web Shield and Firewall, so the loss of protection from disabling the “Avast! Online Security” add-on is limited.
If you want to keep the Avast! Online Security add-on but kill the Safe Price
[*]in Firefox, at the right extreme of the navigation toolbar in a window that is sitting on a web site (doesn’t work at about:blank), click (not right+click, just a normal click) on the “avast! Online Security” icon (looks like a broken circle, but really is a stylized “a”) and the AOS panel will appear over the right part of the web page.
[*]At the bottom of that panel is a place you can click for “Settings”. At that point, a separate tab should open and you should see “avast! avast! online security settings” screen.
[*]At the very bottom of that screen (on my system, I have to scroll that page to the bottom) is “SafePrice Receive SafePrice shopping recommendations on relevant sites.” In front of that you will see a checkmark. Click to uncheck that line,
[*]then click on the “Save” button.
That should do it in Firefox until the cookie that AOS uses gets deleted.
I’m running FF version 28, and I find on three of my desktops running the free version of Avast that the setting button triggered by clicking on the Avast styled @ is grayed out. Clicking on the My Avast button alongside, I can access my account with Avast, but flog the site as much as I can reasonably do, I cannot find a way to disable Safe Price from any of my machines. What is extremely frustrating is that I carefully install the Avast software paying attention to what is added to my account. I never see the Safe Price option, nor can I find in the install package where it is nested. I also tried the click on the question mark ploy which used to work, but the choice to remove Safe Price is no longer there.
I have used Avast for years and have been well satisfied, but I have to say that Avast’s implementation of Safe Price smacks a bit of under handiness. It should not be such a detailed task to get rid of something like Safe Price if you do not want it. Come on Avast…
After my post concerning disable/uninstall SafePrice, I checked out my Chrome browser and found that Safe Price is easily managed there. I have to say that I was wrong about Avast. It appears that FireFox is making the SafePrice settings difficult to handle, not Avast. On I go to the FireFox support forums.
Were you actually displaying a web page at that time? If you are sitting at a blank page, configuration screen, Add-on screen, anything other than an actual web page, the @ will be grayed out.
Boy, am I glad that I am seeing others complaining about the pesky web page that Avast has started throwing in my face each time I start Firefox, after Avast automatically updated itself several days ago.
I will shortly be another ex=customer if Avast don’t get this sorted. Back in the day that I was a software developer we used to actually test releases before they went out the door. It seems to me that Avast think it’s okay to treat their customers as the test platform.
Set program updates to manual, then do a custom install. Updates via GUI install all the latest fluff and wonderful extras.
Chrome users:
Go to: chrome://extensions in your browser.
Locate: avast! Online Security
Scroll down to the [Options] hyperlink and click it, which should open this page in your browser:
chrome-extension://gomekmidlodglbbmalcneegieacbdmki/options.html
There is a list of avast! options on that page. Safe Price is at the very bottom of those options.
Depending on your screen size, you may have to scroll down to see it.
Uncheck box. Safe Price disabled. No uninstall required.
Hope this helps any Chrome users.
I actually had problems getting this in Firefox 28.0. The first few times i went to the settings, I did not see anything about safe price listed. Try copy and pasting this into firefox:
chrome://wrc/content/options.html
Its showing for me now when I go to setting now, but they made this way to much work to turn off. Also you have to scroll to the bottom when you get to this settings page if it’s there.
Excellent advice from StereoMaxim.
One addition to his instructions, that will only apply to a few folks. I have had a couple of friends who did not understand when I told them something like Go to: chrome://extensions in your browser. Since I am also rather slow on the uptake note1 at times, here are the ELI5 note2 instructions:
Finding the avast! Online Security extension on the Chrome extensions page is not difficult because the list of extensions is in alphabetical order, and you can also look for the nifty avast! icon:
http://forum.avast.com/index.php?action=dlattach;topic=145852.0;attach=133662
I hope that helps other slowuptakers. ;D
Notes
note1: “slow on the uptake” is an American and British idiom that originated in the early 1800’s meaning slow to comprehend. It alludes to absorbing (“taking up”) information. See: http://dictionary.reference.com/browse/on%20the%20uptake
note2: ELI5 = Explain Like I’m 5, popularized on Reddit - http://www.reddit.com/r/explainlikeimfive/
note3: Can you tell I’m an academic? Sheesh! Footnotes on a forum post. :
chrome-extension://gomekmidlodglbbmalcneegieacbdmki/options.html will take you to the url to uncheck safe price and other unwanted ‘services’ we didn’t ask for.
