Avast has made it impossible to click on hyperlinks to get to websites from within emails (Outlook). MUCH more annoying than this, it has also made it impossible to click on links within a Word document. (e.g. from a cross reference to a figure to the figure caption, where you used to be able to click on the link, or ctr-click on the link). This is unacceptable. It can ONLY be Avast, as that’s all that’s changed in the last few days.
I was also being bothered by and Avast something which required me to unselect ‘install Google Chrome’ each time I rebooted, despite unselecting install Google Chrome when I first installed Avast.
I’ve just uninstalled Avast (from control panel), restarted my computer, and reinstalled it (Free version V 7.0.1426 because that’s the version I’d originally downloaded from Avast website), but the email and word links are still disabled.
I’ve looked around a bit on this forum, but don’t see any actual solution, nor any willingness on Avast’s part to FIX these problems…
Avast - this is not ok - I have never had to mess around with my free (AVG) or paid for antivirus software before, or join discussion / user forums to fix issues. Should I go back to AVG?
Win 7 64 bit, Office 10.
I updated to version v 7.0.1456 as suggested (from Avast upgrade button, not from website link) and don’t really know what you mean by clean install. (i had somewhere along the line tried used control panel to uninstall Avast and then reinstalling it-is this ‘clean’?).
I unselected the Google Chrome tick box when updating. I do not want Goggle Chrome on my computer, never mind as default browser.
But No - links are still disabled in word and email with Avast v 7.0.1456.
This fixed both the Outlook and Word problem. However, it makes the browser that opens up when you click hyperlinks from outlook to be IE, even though Firefox appears to still be my default browser (annoying, but minor in comparison to not being able to use web links in outlook or internal links in word).
It seems to be something to do with having Google Chrome automatically installed during one of the Avast updates, and then uninstalling it.
Avast, could you not rather make the default to be Google Chrome NOT selected, then those people who want Google Chrome can choose it, so the rest of us can be left in peace, and have our software programmes operate properly. This has wasted several hours of my Sunday. (and still not ideal, as I now have to figure out how to get links from email opened in Firefox not IE).
Please do not double post! It only confuses the people trying to help you and those trying to read who may also have similar problems. For all future posts, stick with this one here. Thank you.
Open up Firefox > Tools (top of page) > Options (pull down menu) > Advanced > General > check to see if the box is checked off “Always Check to see if Firefox is the default browser on Start up.” If you do not want Firefox as your default browser, then uncheck this box and click “OK.”