Disabling Scan Outbound Mail On Avast for Business

system · 2017-03-13T17:09:18.000Z

The option to disable the scanning of outbound mail on the mail shield settings keeps re-enabling on its own and we have to continuously open Avast every day and disable it. What could be the reason for this and how can we fix it so that it stays disabled?

Asyn · 2017-03-14T04:47:44.000Z

Hi, you need to disable it in the console.

system · 2017-03-17T13:22:11.000Z

We have disabled it in the console, by going to the settings, components, then the mail shield, and we uncheck the box to scan outbound mail, but by the next day, or even if we just restart the computer the box gets checked again. It won’t stay unchecked.

Pondus · 2017-03-17T13:51:49.000Z

does this help?

https://files.avast.com/files/documentation/soa-administrators-guide.pdf

Asyn · 2017-03-17T15:08:49.000Z

Pondus post:4:

does this help?
https://files.avast.com/files/documentation/soa-administrators-guide.pdf

Nope Pondus, this is for the old EP versions.
For AFB: https://support.business.avast.com/hc/en-us/categories/200334525-FAQ

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