1

If I disable the shields for any amount of time, I cannot access the internet. Cannot connect to any websites.
As soon as I enable the shields, connections to the internet are possible.
This seems backwards. Any ideas?

Steve

2
This seems backwards. Any ideas?
It sure does!

any other security programs installed?
Did you just install avast?

3

No other AV programs installed. Only Windows firewall. I do not use AVAST fire wall. Its disabled.
Just installed AVAST last week when I loaded the new computer.
Maybe uninstall and reinstall??

Steve

4
Just installed AVAST last week when I loaded the [b]new computer[/b].
New computers usually come with a factory installed AV ..... did it?

General: Uninstalling a third-party antivirus software https://www.avast.com/faq.php?article=AVKB11#artTitle

5

No. Just Windows 7 which I installed myself and Windows Defender has also been disabled
Nothing running but Avast which started out as a free version and then upgraded to pay version.

Steve

6

I have the same problem with Windows 10. Disabling shields means I have no Internet access at all (Server Not Found error).

I suspect this is causing Windows 10 Insider updates to be grayed out. Anyway to check this??

7

What paid version: Pro, AIS, Premier?
Version 2015.10.3.2225?

8

Pro, 10.3.2225

Steve

9

I uninstalled AVAST and lost my internet connection. Error message was "unable to connect to DNS SERVER "
I reconfigured the computer network and re established the internet connection.
I reloaded AVAST and now the shields can be disabled without an issue. I still have internet access when shields are disabled.
It may have been some configuration issue in my network settings. Not sure, but it is all working now.

Steve