When logging into a sight for secure payment in the secure browser, once I attempt mouse clicks or key strokes, other letters in the window disappear at random. It is enough so that I can no longer read or decipher what is on the page. This happens in the secure browser and in Bank Mode, but not in other browsers. I have re-booted the machine, but to no avail. Any ideas?
What is your ASB version? Avast Free, Pro, IS, Premier?
Maybe it’s time for a clean install of the Secure Browser
Download the installer from here, https://www.avast.com/en-us/secure-browser
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Save your Bookmarks via the Book Marks Manager if you have custom bookmarks so you can import them when you re-install.
Uninstall Secure Browser via Programs and Features - Reboot
Run the removal tool, reboot, run the installer import your favorites if you saved them.
A video to help with the installation: https://youtu.be/r_VLA0HMLQM
Report back if that’s solved the problem or not.
Hi,
- Does it happen on any site with login / form? If not, please send us URL
- Please disable all features in Security and Privacy features and try again (choose default password manager)
- Do you have any 3rd party extensions?
- Please provide Diagnostic info: secure://settings/diagnosticInfo
Thanks