Thanks for the help 101010101010101 010101010

Unfortunately, the same problem exists. avast version here is 8.0.1483.

The thing that started this whole mess was a message on my screen saying that the certificate had the same serial number as another certificate that was issued. this meant nothing to me but I have a large collection of screen captures showing all the problems I’ve had since that first message. I have licenses for 6 computers but I can use avast! on only 2 of them.

The only solution is to not use email?

Here’s a couple of captures.