Thank you, Technical, for your reply. I’m afraid I don’t understand your message–because I’m not real computer savvy.
How do I correctly configure avast to catch the virus? I don’t remember ashMaiSv.exe.
I’m also unsure about your meaning. If properly configured, will avast catch viruses in the Preview Pane? Or should I never use Preview Pane, even with avast correctly configured?
Perhaps I should have mentioned that I’m using a mail program called IncrediMail. In the avast help section, I found the following:
“Internet Mail—Provider Settings
Internet mail provider is used to protect the e-mail process by other e-mail clients than MS Outlook, a MS Exchange.” Then there’s a choice between “Normal” and “High.”
Does this apply to me?
Thank you for your patience. I guess I need step-by-step help here.