Does the online scanner also work as a submission process?

General Topics
1

I mean, do the files sent to http://onlinescan.avast.com/ are also being submitted (collected) to avast! virus analysts?
Does this process have anything different from submitting from Chest?
Does it work for both malware and false positives suspicion?

Thanks.

2

I would like to know this as well. I’m working on an article in which I am showing users where they can submit malware and false positives.

Also, is there anywhere else to submit false positives (except through email or through the program itself)?

3

Welcome aboard Chiron!

4

Thank you. I just figured I’d join the party as well. :wink:

5

Chiron welcome to Avast! forum.

I am glad you want to joint the party here. I have used your articles to help others. Well written BTW.

6

Thanks.

So does anyone know all the different submission options for malware and false positives, excluding those from within the program itself, and whether:
http://onlinescan.avast.com/
will get files to the labs to be added to the database (or false positives removed) as quickly as sending an email to:
virus@avast.com

7

Also this one:
http://www.avast.com/contacts (button “General contact”)

Milos

8

Thanks, but general contact links to a page that doesn’t allow you to attach any files. Thus I’m not sure how this is useful as a method for submitting samples.

Can you please explain some more?

9

click general contact…then change the subject to …Report false virus alert in file or Report of undetected malware… and voila :wink:

10

Brilliant. Well, I think I found what I’ve been looking for.

Thank you very much.