Followed the instructions in topic: logs to assist in cleaning malware, i’ve added attachments and I’m wondering what now? Any advice, guidance, help would be greatly appreciated, cheers all and when responding, consider me a ludite!
and I'm wondering what now?You wait ;)
Avast should run after the reboot
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKLM Group Policy restriction on software: C:\Program Files\Common Files\Symantec Shared <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Symantec <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\Symantec <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\McAfee.com <====== ATTENTIONEmptyTemp: HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs,Tabs: "www.google.com" <======= ATTENTION BHO: CescrtHlpr Object -> {2EECD738-5844-4a99-B4B6-146BF802613B} -> C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.19.5\bh\BabylonToolbar.dll No File Toolbar: HKLM - Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\Program Files\Wanadoo\WSBar\WSBar.dll () Toolbar: HKLM - Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.19.5\BabylonToolbarTlbr.dll No File CMD: bitsadmin /reset /allusers C:\Program Files\Wanadoo C:\Program Files\BabylonToolbar EmptyTemp:
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
As a side note, when I ran fix a box popped up on desktop which rea:
FRST: FRST.exe - Corrupt File
the file or directory C: is corrupt and unreadable
please run CHKDSK utility
Do I need to be concerned by this? My PC ran check disk when rebooted, but Avast has run startup scan???
Are we there yet…
Are we there yet…
Are we there yet…
Takes blinking ages doesn’t it!
How is the computer now, any outstanding problems ?
Appears to be running better now. It does still freeze now and then, as well as glitches I’ve been having for a while now and does disk check for consistency everytime I startup, but I’m guessing my Hard Drive is on it’s way out rather than outstanding Malware issues? Cheers anyway Essexboy, your help has been greatly appreciated, Ta.
Are you making backups of your data in case the hard drive does go south ?
In that case methinks I will send you on your merry way
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe