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Ok, thank you! Great news. :slight_smile:

And I ran the DelFix and reduced system protection to 6%.

Have you heard of those types of files - .ghost-ntfs-3g-00000000000000000009 ? I can’t find anything online about what those files do, but if you have seen them on other systems before too and they are normal, then I will stop worrying. I have owned this computer for about 3 years but I never saw that file under my user directory until a few months ago, so thought it was weird.

So you said my issue was with Chrome? Was it bad settings, or some kind of infection, or? Did those logs show?

Did the scans we did test for adware too? That is what the Microsoft tech told me a ghost-ntsf-3g file was, but I don’t know if he was just trying to sell me their $90 support service or if it was true? He didn’t even look at the file or ask me anything about it. He just ran HitManPro and all it found was two tracking cookies, but he still said I had adware and needed to pay to have it fixed. (I didn’t.)

One other thing I remember I’ve had for a really long time is that lots of websites in Chrome all have unsecured connection warnings. Is that normal? Here’s a screen shot of an example right now, while looking at this thread: http://i.imgur.com/fm3zOQy.png It was like that before and after the fix as well.