system
1
Hello, I’ve been using Avast! for many years and am very happy with it. However, the past few times I’ve tried to select a specific folder/download item by right-click/scan, rather than the scan taking moments as it always used to do, an odd window appears:: ??? / Running and seemingly NOTHING happens! Anyone know what’s happening please??
Thanks
Ange
x
system
3
Good morning Asyn,
Free version
2014.9.0.211
140206-1
64bit Win 7
Only SpyBot and Malwarebytes installed.
Thank you,
Ange
Asyn
4
Good morning Ange,
first, please drop Spybot.
Then:
- Download avast! Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
- Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
- Reinstall avast! with the downloaded installer from point 1.
- Reboot.
system
5
Many thanks Asyn, I will try this out and come back…
Ange
x
Asyn
6
You’re welcome. Awaiting your reply.
system
7
Hello Asyn,
Guess What. . .
IT WORKED!! Many thanks for your help with this, I couldn’t understand WHY it should suddenly start behaving in that way… obviously corrupted itself.
Ange
x