I watched a little video on the cnet site before downloading and installing the free edition. It appeared that it would be easy to change settings. Apparently the demo was for the professional edition. At any rate, I do not see how to turn off email scanning. I tried Program settings but there seemed to be nothing about it. Outside of program settings, there are options for Pause Provider and Stop Provider that include “Internet Mail”, but I don’t know what these options mean or what would happen if I chose one of them. Nice that there is such an array of “green” emoticons - how thoughtful for confused newbies like me! ???
Would sincerely appreciate your advice. Thanks. TM
To turn off internet mail scanning, left click the “a” icon, select the internet mail provider, terminate button, yes to the persist change if you want to stop it permantley.
Do you mean to select the Stop Provider option and then click Internet Mail? It is only under Pause or Stop providers that there is any mention of email or rather Internet mail. Just don’t like the delays of email scanning and such scanning has never found a virus.
No. Left click the “a” icon near the clock. You will then see a box wth all the providers on the left. If you don’t click the details button on the bottom.
I don’t notice any slow down with mail. What did you have for an av before and how did you remove it?
I too would question the decision not to scan email it is still one of the most common routes of entry for malware, the fact that it hasn’t happened so far is more by luck/accident than design. There is also the fact that there are some trojan spambots which are often hidden, now when they start sending out spam from your system avast will scan that outbound email. You will see the avast email icon appear when scanning email, now if you aren’t actually sending or receiving email it is an alert.
Also if there are multiple identical emails in a time period avast will alert on that too, so it may be the first indication that you have an undetected trojan spambot on your system.
Even if you only use webmail I would suggest you still enable the Internet Mail provider and to set the Sensitivity to High.
Rather than disable email scanning let us try to see why your is slow.
What is your OS ?
What is your CPU (processor) and how much RAM do you have ?
What is your email program ?
Do you usually have large quantities of email (which may take time, or have large attachments) ?
I too don’t notice any slowdown with my email being scanned.
Clearly “green” describes me appropriately
My OS is XP Home Editions, Service Pack 2
Processor is Intel Celeron CPU e.06GHz
Thunderbird
Emails with large attachments - pics from my children and grandchildren, mostly.
Just noticed this question. I had AVG. Had happily used Ewido for years, but Grisoft took over, and with AVG, I never had an option to do anything but a full scan. I used the AVG installer in the program file, but it did not remove much - even gave a message about local settings. At any rate, I did a search on my hard drive for AVG and Grisoft and removed them, then did a search for AVG and Grisoft in registry and removed what I could. Items under “legacy” could not be removed. However, after doing these things, the scanning with Avast worked much better.
I don’t see any reason to disable the email scanning like David is saying above…
It’s a very common infection source.
But, after all, it’s up to you. Did you succeed on disabling it with the instructions already posted here?
This is normal. You can force, but it won’t change the situation. After quite some boots, there is a possibility that Windows itself remove the old legacy entries. If you want to force the removal, let us know.
Yes, I was able to successfully disable it, but after reading the arguments about why I should not, I reinstated it.
Yes, I would like to know how to remove the AVG legacy items in the registry. When I could not delete them, I tried to modify or rename them. Any changes I made were quickly changed by to the original information. And as of now, they are still there.
Download, install and run Registrar Lite 5.5.1 (http://www.resplendence.com/main).
Right click the keys and take ownership to them (Propeties > Security).
If the button is not enabled, let me know… we’ll have more work then…
Question about Registrar Lite 5.5.1. There is a version 5.5.0. And there are two choices:
Registrar Registry Manager 5.50, and Registrar Command Line Edition 5.50. Which of these do I download?
The thunderbird folders can become very large and that does have an impact. You have an inbox which you should use as more of a pending tray, read the email and action it, then place the email in a folder more appropriate for its content, like, Family, Friends, Newsletters, etc.
So you can try what is suggested in the above link and see how that helps.
Used Erunt to Backup and Registrar Lite to remove legacy entries. All seems to have gone well. I have a question about the following entries. Don’t want to leave anything on which will trigger Windows to rebuild. These don’t seem important, but I don’t know.
HKEY_USERS\S-1-5-21-1871435082-1316727812-3440579170-1008\Software\Microsoft\Windows\CurrentVersion\Applets\Regedit\LastKey
HKEY_USERS\S-1-5-21-1871435082-1316727812-3440579170-1008\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start
Menu\Programs\Order
HKEY_USERS\S-1-5-21-1871435082-1316727812-3440579170-1008\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage\ProgramsCache
HKEY_USERS\S-1-5-21-1871435082-1316727812-3440579170-1008\Software\Microsoft\Windows\ShellNoRoam\BagMRU\1\1\1\3\0\1
HKEY_USERS\S-1-5-21-1871435082-1316727812-3440579170-1008\Software\Microsoft\Windows\ShellNoRoam\BagMRU\1\1\1\5\0\1
HKEY_USERS\S-1-5-21-1871435082-1316727812-3440579170-1008\Software\Microsoft\Windows\ShellNoRoam\BagMRU\3\0\0\1
HKEY_USERS\S-1-5-21-1871435082-1316727812-3440579170-1008\Software\Microsoft\Windows\ShellNoRoam\BagMRU\3\0\3\20
Thank you so much. I have aways imported the registry as a means of backing it up. This makes working with the registry a little less intimidating. Which is basically still is, but I’m not afraid to try as long as I can undo whatever I have done.
Thunderbird is not a thrill. Love Firefox. It is great, but TB is only fair. I am familiar with necessity to keep inbox clear and with filters, and frequent compacting, trash emptying, etc. guess I do okay. Will read the info in the link you provide to see if there is more that I should be doing.
Years ago purchased Eudora Pro. It had its quirks, but, overall, was quite good. Disc got damaged and when so tried to buy again, only to discovered that Eudora Pro no longer was sold, and that Eudora required yearly purchase or running in sponsored mode. That is when I started using Thunderbird. Not thrilled, but unlike my friends using MS Outlook or Outlook Express, I have not endured crippling attacks of viruses, worms, etc.
I would be interested in hearing of other email programs that perform with fewer glitches if you can make suggestions…
Try this only if you have no success with DavidR’s and Tech’s advice and you still feel the mail is still coming in too slow.
This is only a compromise solution. You could leave the mail provider installed, but not scan incoming mail. Just uncheck the scan incoming on the mail provider, customize button, pop tab. Leave the box checked on the smtp tab.
This will at least protect/warn you against what DavidR posted earlier.
Alanrf’s posts on thunderbird should be very helpful.
As for slow delivery, if you are relying solely on a progress bar, then that may be an inacurate way of measuring. Not sure with thunderbird, but in outlook express, the progress bar will not move until the entire email is scanned, then will move rapidly as the mail is transfered to oe from the provider. It will then stop until the next email is scanned.
Again, this is a last resort solution. It is far better to have the full protection, rather than remove a layer.
Oldman,
This old lady appreciates the welcome to the forum and the thoughtful help and suggestions.
I was certainly on the wrong track and now have a better understanding for making my choices and decisions. Cheers!
TM
Yeah… don’t worry. It’s a non-offensive question. Go ahead, import or not, don’t make that much difference.
None of these keys are important. Their names reveal the function:
Regedit\LastKey: last key visited in the regedit.exe program (historical key, will be rebuild any time you open regedit).
MenuOrder\Start: just the order of the folders in the Start Menu (the key will be rebuilt).
MRU keys are related to recent used programs and files. They’re ok to be deleted.
I don’t know. Seems ok to delete, but I’m not sure.