double charged for Avast SecureLine VPN Multi-device

[Terence23]

I have been charged twice for Avast SecureLine VPN Multi-device 64.99 each time meaning I now don’t have the money in my account to pay for other important bills. I contacted about a refund last week and have had no reply and have today done so again I cannot express the urgency of this refund and the problems it is causing.

[bob3160]

@Terence23 post:1

I have been charged twice for Avast SecureLine VPN Multi-device 64.99 each time meaning I now don’t have the money in my account to pay for other important bills. I contacted about a refund last week and have had no reply and have today done so again I cannot express the urgency of this refund and the problems it is causing.

Post you last support ticket here and don’t past any more requests. You go back to the beginning each time you send in a request.

[Terence23]

i assume ticket number is my request number. if so 08067371

[bob3160]

@Terence23 post:3

i assume ticket number is my request number. if so 08067371

I’ve relayed your problem onto Avast. Let’s see if that helps.

[Terence23]

thanks much obliged