double payment issue

General Topics
1

I pay by paypal, Nothing deducted from my paypal account
and I did not receive any product information

so I paid again , double payment
Now ask to have the second payment refunded still no news
Avast guys seem to be very busy :smiley:

My ticket number XOJ-388303

:smiley:

2

I have used PayPal for years.
There is also a ‘dispute’ process that you can initiate through your pay pal account. :wink: :slight_smile:

3

@ ibs
I would suggest contacting sales (at) avast (dot) com directly.