Dragon Naturally Speaking

Viruses and worms
1

My wife just purchased Dragon Naturally Speaking and upon autorun of the DVD, AVAST found a trojan. It stated that the setup file was a win32.Trojan-gen. Could it be that it is falsely detecting a Trojan? I am inclined to think so, but I don’t want to infect my system.

Please advise. I wanted to ask Nuance, but I figured since AVAST found the Trojan, I should ask here first.

Thanks,

Tony

2

Can you inform the file as being a false positive? (click on the bottom right of the virus warning message).

This link is a tutorial on how to help correct a virus detection that you believe to be false:
http://forum.avast.com/index.php?topic=25009.msg204838#msg204838
or http://forum.avast.com/index.php?topic=7779.msg62586#msg62586

3

The avast Win32:Trojan-gen is generic signature (the -gen at the end of the malware name), so that is trying to catch multiple variants of the same type of malware and is a fine balance between detecting a new variant and detecting something valid as infected.

So setup file do on occasion get detected because of what they can do, most certainly report this as a possible false positive.

4

Well, I just got around to messing with the dvd again. This time, I tried to install it on the desktop just to see if it would trigger a response from the anti-virus. It did not. So the disk is probably okay. I am going to update the laptop again and try to install it. The desktop is at work and has an enterprise anti-virus that is kept up to date. I guess the laptop wasn’t updated like I thought. I will post my findings.

Thanks for the help.

Tony

5

You’re welcome, fingers crossed.

6

Are you using avast in the laptop (it’s not so clear now)? If so, how is it set to update? Automatically?
Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log

7

Yes, the laptop is set to update automatically and it did work ;D. I guess I will have to recheck the settings, but it did update as soon as I turned on the laptop and finished booting into windows. My wife is currently using the laptop, but I will get around to posting the log.

Thanks again.

Tony

8

Ok. Post again if you need help :wink: