Dregol Malware

system · 2015-06-25T03:06:00.000Z

Win 8.1, Avast Internet Security 2015

While installing OpenOffice software, my new computer was infected with “Dregol” malware/adware, which has blocked both my browsers (Firefox and MS Internet Explorer) from accessing some web servers. Avast Scan has not detected anything amiss. Browser Cleaner says “cleanup has failed to retrieve appropriate data from the internet”. That’s probably because Dregol has taken control of my browsers.

I have uninstalled the Dregol program with Control Panel, but invisible functions remain. I downloaded Dregol-specific “Spyhunter” several times, but it will not install.

Is there any way to get Avast to root-out all the Dregol pieces buried in my computer?

http://nabzsoftware.com/types-of-threats/dregol
http://keonesoftware.com/

Asyn · 2015-06-25T05:52:35.000Z

Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0

mchain · 2015-06-25T22:23:22.000Z

There’s an issue with your first link, as here: http://urlquery.net/report.php?id=1435270574488

Please break your live link thus: hxxp://

Pondus · 2015-06-25T22:33:36.000Z

Avast Scan has not detected anything amiss.

Have you turned on avast PUP detection?

If that dont help, attach the requested logs from the guide asyn gave you and a expert will assist you

system · 2015-06-25T23:19:16.000Z

Asyn post:2:

Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0

I’m communicating with this forum on my old Win XP computer because “Dregol” is blocking the browsers on the new Win 8.1 computer. (separate issue) I’m still using the trial mode because Win 8.1 Mail converts the emailed license attachment to .dat, which can’t be opened. I have already requested help with that issue. Any ideas?

I don’t see Diagnostics. Where should I look for them? The trial version has a Virus Chest; it says nothing about Dregol. It does have the “openofficesuite-setup.exe” in the quarantine box [win32 DownloadAdmin-H], along with “LiveMail.exe”, which is from MS [win32 Solimba-AD (PUP)]. It also contains a “code.dll” file [win32 rootkit-gen].

I do have PUP scan turned on. SecureLine VPN says “online content unavailable”. Probably due to the “Dregol” hold on my browsers.

mchain · 2015-06-26T03:58:00.000Z

Diagnostic logs are produced when you download and run the first three programs. Available at this link: https://forum.avast.com/index.php?topic=53253.0

The way it will work is if you run these three programs, they each will produce a log. Attach these logs in your next reply. A certified malware expert will examine them and propose a fix specifically for your 8.1 system; you run that fix and report back soon after running them.

Since your 8.1 system seems crippled, suggest using an USB flash drive to transfer programs and logs back and forth as necessary.

You will need this program installed first in your XP system to prevent any usb infections when moving files to and from your 8.1 system: http://www.mcshield.net/

Announcements