i recently bought avast! premier for my laptop and my desktop pc, the version on my laptop is working 100% nut the version on my desktop pc doesn’t work properly. it will let me do a quick scan only but i cannot change to any other scan.
i also cannot access the tools or help arrows on the status page so therefore i cannot access the remote assistance function. >:(
if anybody has any suggestions that would be great, i’d rather not have to uninstall as i’ve done this before with other companies and had to buy another whole package.
it was an upgrade to a trial period of avast to avast premier. with my desktop thats the only avast download that would go through.
does this mean i will have to uninstall and if so would i have to pay again for subscription?
I have uninstalled avast premier and then reinstalled but i still cannot use the drop down arrow in the scan section to choose a thorough scan and i still cannot access the tools or help side bar in avast premier. what would you suggest now?