Duplicate charges to my credit card for the same account!

Avast Account / Subscriptions
1

I am getting charged at least twice for my Premium service. How do I get it straightened out and get a refund for one of them?

2

→ https://support.avast.com/en-ww/article/Order-Subscription-FAQ/

3

If you don’t have an order # use 00000000 then explain your problem.

4

Is anyone at AVAST reading these posts? I don’t want to put my 3 account numbers up here if no one that can do anything is going to read them!

5

Contact Sales: https://support.avast.com/en-us/contact/sales/
If you don’t have an order # use 00000000 then explain your problem.
That way you aren’t putting anything on the forum but dealing directly with Avast.

6

Thanks bob3160 I sent a detailed accounting of my problem to support, with the order numbers. My problem is as I stated in my first post, I am being charged twice for the same account.

7

You’re welcome. I’ve notified Avast.

8

Hi,

We have received your ticket/case id.
Someone from our sales department will get back to you.