Hello, Just loaded the avast, but am having trouble sending e-mails?
I get the message:
An error occurred sending mail: The mail server sent and incorrect freeting: avast! detected a collision with Norton Antivirus(processes:thunderbird.exe[1], ccsvchst.exe[49]).
Then comes:
Sending of message fail
The message could not be sent because the connection to the SMTP server XX.XXX.XX.XX was lost in the middle of the transaction. Try again or contact your network administrator.
Sending the person to another forum isn’t going to help him/her here. :o
Instructions to successfully install avast! 6: Since you already have 2 AV’s on your computer, you will need to TOTALLY uninstall both before installing avast! again.
Once these 2 programs are saved to your computer in a folder that you can locate or,
to the desktop and, you can easily identify these 2 files, DISCONNECT FROM THE INTERNET
Go to the Control Panel > Select add/remove > (Programs and Features in Windows 7)
select your current antivirus program and select uninstall. (Allow it to uninstall all features of the program)
Reboot your system.
Run the removal tool for your old Anti Virus Program saved in step #2
When the tool finishes running, again Reboot your system.
Install avast!6 Free by running the program downloaded in step #1
Shut down your system – Reconnect to the internet – Start your computer.
Avast!6 Free will now be installed and will update it’s virus database.