system
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I am having the same problem. I tried to email avast (support@avast.com) but got a return email saying that I need to submit online now, however; when I try to submit a ticket online it says that service is not available at this time. Very frustrating. My back-up browser is IE 10 which is not working properly either. It won’t recognize or fill in the username fields. Hopefully someone from Avast is monitoring these forums and is working on the problem.