email >3Mo not removed from pop server

Avast Free Antivirus / Premium Security
1

Hi (Bonjour),
I have got difficulties with email reception when its size is higher than 3Mo.
With avast mail agent active, >3Mo email are note removed from my pop server so I download it as far as I have removed it manually via a web interface…

Configuration : AVAST 6.0.1367 / Thunderbird 8.0 / pop wanadoo

Do you have any idea to help me ?

Best regards (Cordialement),

Jérémie

2

Hi Jérémie,

Do you mean 3 Mb or do you have problems here: http://www.slideshare.net/yme_bosma/3mo
Use the “deletereadreceipt” link. The mail client should not give problems, your ISP could,

polonus

3

Hi,

Do you mean 3 Mb
=> I do not know all differences beteween each contries. I think my 3Mo might be your 3 Mb.
(for me : 1 méga-octet (Mo) = 220 octets = 1 024 Ko = 1 048 576 octets)

My problem can be sum up by : when mail are big I down load it without removed it from server.

Jérémie

4

Why do you think this is related to avast!..??

5

Are you getting any error meassages when you try to download files more that 3Mb/Mo from your email. And is this issue is happening after you install avast!?

6

Hi,
I though it is avast… because there is no more difficulty when I put off Avast input mail scan.
But I have made some other tests. There is no dificulty with a “@free.fr” email box… so there is something between avast and wanadoo (an not an honeymoon.

Jérémie

7

And there is no error message… only a mountain of identical messages ???