system
10
You’ll need to look in accounts in your email programme (probably from the “tools” menu)
Have you done a search here yet about manual email settings?
If you find some of the changes you might have to make too daunting, let us know and lots of us can walk you through it.
finally, you have tried …start/all programmes/avast/mail protection wizard haven’t you? I’ll get my coat and a taxi if you have, but sometimes users don’t know about the email wizard and to try it first.
Edit.
Try looking here for your email settings for the avast wizard
http://www.adelphiapowerpage.com/verizon/add_email.cfm