Email scanner and Firewall

Can anyone help?

I’ve paid to register my Avast and the firewall wont turn its self on and the email scanner won’t work. Do I have to wait for these to turn themselves on or do I have a problem with the registration?

If you can help that would be great because if there is a problem I want to get a refund asap because I’m paying for something that doesn’t work!!!

Please give us more info…!!
Your system, other security software installed (or prior installed).
Some pages to read:
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=455
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=482
asyn


Welcome to the forums, jemmabelle :slight_smile:

Please supply the information Asyn asked for so that someone can help you.