Email security

Hi you keep losing access to my email which should be protecting it you have lost access two or three times and I have changed nothing on it same address same password

First, I’m an Avast user and not an Avast Team member.

How have you lost access, can you be more detailed, are you getting an error message and if so what ?

What type of email is this, do you connect using your browser or an email program to download the messages from your email server ?