I am using Outlook Express 6 (WinXP SP3). When I forward an email with a long subject, I see it in the SENT folder – but I never receive it when forwarding to myself. Is this a bug in Avast5? I have tried several different receiving addresses.
An example of the long subject in the email:
Subject: Computer Tips [ Give Your Computer A Much-Needed Performance Boost + Organize Your Favorites In A Whole New Way + WorldStart Blog Update - You Can’t Miss The Topics This Week ] 07/12/2010
Laverne
No problem here using your subject title, sent email to self and received it within seconds. You will notice that I have XP Pro SP3 and OE6, so I would saw there is something else going on with your email.
Presumably you aren’t getting any errors when sending the email ?
You don’t say what version of avast you are using, your forum profile signature is old and out of date, but you won;t be able to change that until you have 20 posts) ?
The latest is avast 5.0.594, which is what I was using when this email was sent. I forwarded the email I received and that too was received correctly.
Hi David,
Thank you for your reply. I am using latest Avast 5.0.594 just installed two days ago. In trying to check it out, I forwarded that email with the long subject. As I told you, I didn’t receive it.
I still have Avast 4 on my other computer so I tried forwarding the same email there. The result was the same – sent but not received. Conclusion – this has nothing to do with Avast. Perhaps my ISP is blocking for some reason. Sorry about that.
Laverne
You’re welcome.
I would support that conclusion, nothing to do with avast, as far as I’m aware there is no long subject line check other than lots of white space (blank spaces) to obscure something, but that would cause avast to alert which it didn’t do.
Now you have 20 posts, you can modify your forum profile, signature/avatar, etc. etc.
OK, I’ve updated my profile. Again, many thanks.
Laverne
No problem, hopefully you will get to the bottom of the long email subject thing.
Check if your ISP uses an anti-spam filter or anything that may filter emails with long or specific subject titles, etc. It could be that this part of the subject “Give Your Computer A Much-Needed Performance Boost” might be interpreted as possible spam.
Also check the actual server of the email provider, Especially if it’s a web based one like Hotmail,Gmail, or GMX. They have spam filters that may be trapping the mail you’re trying to forward. What I do if I’m retrieving web based mail through OE is turn off the spam filtering of the email provider and let everything come through to be handled by my own spam filter (Spamfighter). That way I get everything but the spam is sent to it’s own folder within OE where I can deal with it.
David wrote:
Check if your ISP uses an anti-spam filter or anything that may filter emails with long or specific subject titles, etc. It could be that this part of the subject “Give Your Computer A Much-Needed Performance Boost” might be interpreted as possible spam.
Reply–
I am not using a web based email – just plain old Outlook Express 6.
I tested forwarding several other emails to myself and some went through to my Inbox and some didn’t. I did not analyze the EXACT length of when it works and when not. I removed the last 34 characters from the subject below and it WAS received in my Inbox. (Even after removing 34 char, that still left a very long subject)
Computer Tips [ Give Your Computer A Much-Needed Performance Boost + Organize Your Favorites In A Whole New Way + WorldStart Blog Update - You Can’t Miss The Topics This Week ] 07/12/2010
I would rarely if ever have such a long subject line. My ISP is Brighthouse Road Runner. Not sure if this is worth pursuing.
I’m still trying to learn Avast5 – I see three different places where I can put in “Exclusions” !
Laverne
If you’re using the email address provided by your ISP, they still might be employing spam filtering that you could turn off somehow. Go to their website or give them a call and find out. Spam filtering is usually optional but might be enabled by default. OE is not an email provider, it is an email sender/retriever.
Many ISPs as a matter of course employ anti-spam filtering as it can be absolutely massive and they a) don’t want to have to store it, b) distribute it and c) often they don’t tell you or pump it into a spam folder they just delete it.
That is why you need to check it out with them and see if you have any control over any spam filtering, e.g. if you can add email addresses to the white list so they aren’t blocked, etc…